Gratitude and The Legal Field: A Defense For An Approach That Yields A Massive ROI
It’s no surprise that the legal field is both ripe with opportunity and fraught with obstacles for attorneys and the teams who support them.
It’s been our experience that loneliness has taken center stage as a major epidemic, and these firms are not immune. This is why gratitude is so essential.
From defending cases to meeting clients in the most dire of circumstances, lawyers are constantly “on.” It’s a demanding industry that requires loads of empathy and massive amounts of time and personal investment.
It’s no surprise then that all of this can take a toll on the staff of firms across the country.
This is an important reminder that in today’s connection economy, there has never been a more critical time to invest in our communities and circles of influence.
Why? According to PwC, every $1 spent on emotional well-being yields an astonishing $2.30 return in productivity.
When gratitude is expressed in intentional ways, it breeds empathy, greater understanding, and even fosters collaboration that provides a direct return on investment.
This falls directly into the wheelhouse of most law firms. They see clients in dire need at their absolute worst and rely on empathy and understanding to see them through. It’s easy for legal professionals to become jaded or cynical over time with what they come across every day. The ones who remain positive—even thankful—display an amazing resilience that impacts their team and clients in tremendous ways.
Over the last several years, we have built relationships with many outstanding professionals in this space. From my friend Michael Mogill who wrote The Game Changing Attorney and leads Crisp Video to Seth Bader of Bader Scott Injury Lawyers, our team here at 7:47 has worked with many amazing teams and firms. It’s truly incredible to see the tangible return on investment gratitude has brought them.
[Read the Bader Scott Law Firm Case Study]
Unfortunately, we have talked with attorneys and paralegals alike who feel like they had to sacrifice their soul to climb the corporate ladder or even fake it with cases they didn’t believe in.
All of that can take an emotional toll. In fact, it’s one of the first things we hear come up when facilitating our Virtual Gratitude Experience™. Teams who are sharing observational gratitude together end up breaking down the walls of isolation, kicking loneliness to the curb, and become more productive and engaged as a result.
Take what Michael said, for instance:
“We've done a number of dinners now. From the very first one that I had the pleasure of attending to ones now that we've done for many of our clients, and every single one has been absolutely transformational. Chris brings not only this level of energy and authenticity, but also is able to help break the walls and foster connections. It's been one of the best things we've ever done for our business and not just for our team and our clients, but it's really helped us grow both personally and professionally and be able to connect better with our clients and for them to learn how to better connect with themselves as well.”
— Michael Mogill, CEO of Crisp Video Group
Here is why what he said is so critical. Passion comes out of connection. Sadly enough, it’s also something I almost completely forgot (and ironically the very reason why we do what we do today).
Thankfully, gratitude—even in the hard times—is what drives us forward. It doesn’t matter if you sit at the top or bottom of an org chart.
Practicing gratitude internally with your team and externally with clients can happen in a number of ways—big and small. Simply taking the initiative as an organization pays handsome dividends.
Here at 7:47, we believe gratitude should be shared up, down, inside, and outside of every organization, including yours.
That’s exactly why we created a free resource for you called Incorporating Gratitude in Corporate Culture: Research-Backed Methods That Bring Your Company Measurable ROI.
It’s the evidence and proof we need to confirm what we’ve known all along. Human connection drives everything and makes people and their organizations thrive in the process.
Incorporating Gratitude in Corporate Culture: Research-Backed Methods That Bring Your Company Measurable Measurable ROI
The evidence and proof we need to confirm that human connection drives everything and makes people and their organizations thrive in the process.